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• What countries do you ship to?

  At this time, we are only accepting orders and shipping to Switzerland, Germany, France, Austria, Italy, UK and the Republic of Ireland. However, please sign up for our International newsletter to get updates on when the product may be available in your country.

• Who is the product approved for use?

  Aktiia has been validated in multiple clinical trials and received CE Mark clearance for users aged 21-85, excluding contraindications due to certain health conditions. Please refer to the user manual for a complete list of contraindications.

  Aktiia is in the process of conducting additional research to expand our intended user population, including testing the product with diabetics.

• How long is the warranty period?

  Aktiia warrants that your product is free from defects in materials or workmanship for a period of two (2) years from the date of delivery of the Aktiia product.

• Why is it necessary to use the initialization cuff?

  Aktiia uses a new method to estimate your blood pressure: to avoid the discomfort and inconvenience of inflating a cuff around your arm multiple times per day, the Aktiia bracelet uses optical sensors that indirectly estimate your relative blood pressure changes. However, to obtain absolute blood pressure readings in units of mmHg, Aktiia still requires what we call an “initialization” that needs to be done once every month and involves using a traditional blood pressure cuff during a short session.

  You can think of it as setting the right time when you buy a new watch. If you don’t perform this step, your watch will still show you that time is passing, but it won’t indicate the same time as your friend’s watch. The same applies to the Aktiia monitor: if the initialization is not performed, the bracelet will still measure the fluctuations in blood pressure. Still, it will not show a value in mmHg that can be compared with another blood pressure monitor. Similarly, as you need to periodically readjust your watch to ensure it is still accurate, a new initialization is required every month to ensure the accuracy of the Aktiia bracelet.

• How does the Aktiia bracelet and cuff connect to the Aktiia mobile App?

  Aktiia uses Bluetooth Low Energy (BLE) connectivity to transfer data between the bracelet and the mobile application running on a smartphone.

• What’s included in the box?

  Each box contains an Aktiia bracelet, initialisation cuff, charging base, USB cable and user manual.

• Can I wear my Aktiia Bracelet while swimming or scuba diving?

  No, none of the Aktiia Bracelet G1 versions IP33 or IP67 are suitable for swimming, scuba diving, water skiing, jet skiing, and other water-related activities. The Aktiia bracelet should not exposed to water at high velocities.

• How does Aktiia estimate my blood pressure?

  Please refer to the “BP App” section Blood Pressure Monitoring App For Accurate Readings – Aktiia on our website for a detailed explanation of how Aktiia’s technology works.

• How often does the Aktiia bracelet take a BP reading?

  Aktiia Bracelet is not set to read at any specific time intervals; Aktiia bracelet will attempt a reading as soon as the user is still. The number of readings will depend on the user’s level of activity.

• Will the Aktiia app work with a tablet or a smartwatch?

  No, the Aktiia mobile application is not designed or formatted to work with tablet devices or smartwatches at this time.